Fast Dispatch
Shipping & Delivery Information
Last updated: November 8, 2026 — We deliver nationwide across Eswatini and can arrange export/shipping for international orders on request.
1. Domestic Delivery Zones — Eswatini
Nationwide coverage across all four regions of Eswatini.
Mbabane & Surrounds (Hhohho)
E15 – 30
Same-day – Next business day
Manzini & Matsapha
E25 – 45
1 – 2 business days
Shiselweni (Nhlangano) & Lubombo (Siteki)
E50 – 90
2 – 4 business days
Free Threshold
E200+
Standard shipping is FREE on qualifying orders.
Exact pricing and couriers are calculated at checkout based on your exact address, package weight and delivery service chosen.
2. Order Processing
What happens after you place your order.
1
Payment Confirmed
Mobile Money (Eswatini MTN MoMo / Eswatini Mobile) or card payment is verified instantly.
2
Packing & QC
Your order is carefully packed, sealed and quality-checked at our facility.
3
Handover to Courier
Package is collected by our courier partner and tracking is sent via SMS/email.
4
Delivery to You
Courier delivers to your door. Please ensure someone is available to receive.
Business days are Mon–Fri, 8am–5pm. Orders placed after 2pm, on weekends or public holidays are processed the next working day.
3. Collection / Pickup Option
Prefer to collect? Save on delivery fees.
- Location: Mbabane, Hhohho Region — exact address provided after order confirmation.
- Collection hours: Mon–Fri 9am – 4pm; Sat 9am – 1pm.
- What to bring: Order number (SMS/email) and your ID.
- Hold period: 3 business days from "ready" notification.
We'll notify you via SMS and email when your order is ready for collection. Please wait for the "ready" notification before travelling.
4. Tracking Your Order
Know where your package is, every step of the way.
- SMS notifications: Order confirmed, dispatched, out-for-delivery and delivered updates.
- Email tracking link: Detailed waybill link sent once courier scans your package.
- Account dashboard: Live status visible in My Account → Orders after signing in.
- WhatsApp support: Message us on +268 7977 1140 with your order number for a quick status.
5. Failed / Missed Deliveries
If we can't reach you on the first attempt.
- Re-delivery: Up to 2 re-delivery attempts are included. Additional attempts cost E25.
- Redirect to pickup point: At our discretion, parcels may be held at a nearest collection point for 3 days.
- Return to sender: If unclaimed after 7 days, the package is returned and a refund is processed minus original shipping cost.
Keep your phone reachable on delivery day — the courier will call the number you provided at checkout before arriving.
6. International / Cross-Border Shipping
Sending peanuts and produce beyond Eswatini?
- Available on request: South Africa, Mozambique, Lesotho, Botswana and further via DHL / Aramex.
- Customs & duties: Import duties, VAT and customs clearance are the customer's responsibility and vary by destination.
- Phytosanitary certificate: We can arrange an official export certificate for food products (fee applies).
- Get a quote: Email no-reply@theagriproduce.com with items, quantity and destination city/country.
7. Questions About Shipping?
We're happy to help.